Shipping Policy

Shipping Policy - HeavenlyHome

At HeavenlyHome, we’re dedicated to providing you with an exceptional online shopping experience that extends beyond just offering quality products. Our commitment to customer satisfaction also extends to how we handle shipping and delivery. Here’s everything you need to know about our shipping policy:

Domestic Shipping (Within India):

We take immense pride in delivering your favorite products to your doorstep within the boundaries of our beautiful nation. When you place an order within India, you can expect the following:

  • Delivery Time: Your order will typically arrive at your location within 8-10 business days from the date of purchase. We understand the urgency and ensure a swift process from our warehouse to your home.
  • Tracking Information: To keep you informed, we provide tracking details for your order. You can easily monitor the status and expected delivery date of your package.
  • Shipping Rates: We charge flat Rs150 all over India on orders below Rs4,000. All orders above Rs3,999 have an option of free delivery.

International Shipping (Outside India):

For our valued international customers, we extend our commitment to quality and service. Here’s what you can expect when you place an order for delivery outside India:

  • Delivery Time: International shipping times can vary, but on average, you can anticipate your order arriving at your destination between 12 to 24 business days from the date of purchase. Please note that the exact delivery time may depend on customs procedures and the destination country.
  • Shipping Cost: To ensure cost-effectiveness, shipping charges for international orders will be calculated based on your location and the weight of your order. You’ll see the shipping cost at checkout before finalizing your purchase.
  • Customs and Duties: Customers ordering from outside India should be aware that they may be subject to customs fees and import duties specific to their country of residence. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Order Tracking:

For both domestic and international orders, we provide comprehensive order tracking. You will receive an email with tracking information as soon as your order ships. This allows you to monitor your package’s journey until it reaches your doorstep. At HeavenlyHome, your satisfaction is our priority. We strive to ensure that your orders are processed efficiently and delivered securely. If you have any questions or require assistance with your order, our dedicated customer support team is always ready to help. Thank you for choosing HeavenlyHome for your shopping needs. We look forward to serving you and providing you with a seamless and delightful shopping experience.

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